✓ EC 261/2004 Applies
London
→ Johannesburg
British Airways · 9,075 km · Max €600 compensation
Departure
LHR
London Heathrow Airport
London, United Kingdom
✈
Arrival
JNB
OR Tambo International Airport
Johannesburg, South Africa
Under 3 hours
—
No entitlement
3+ hour delay
€300
Long-haul flight over 3,500 km
4+ hour delay
€600
Long-haul flight over 3,500 km
✓ You are likely eligible for compensation
British Airways is an EU-registered carrier. All flights on this airline are protected under EC 261/2004, regardless of destination. If your LHR–JNB flight was delayed 3+ hours or cancelled, you have a valid claim.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to British Airways's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
British Airways LHR–JNB: Full Compensation Guide
The British Airways route from London Heathrow Airport (LHR) to OR Tambo International Airport (JNB) covers approximately 9,075 kilometres. Under EC 261/2004, passengers on this route are entitled to €300 compensation for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by British Airways, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.